Tech Support.

I hear a lot of horror stories from my clients about how lowsy tech support is. People really don't understand how difficult it is trying to disipher a problem over the telephone. Now granted most first level technicians (glorified call screeners) likely don't own a computer, but they do pretty good to get me out with the correct part usually.

Here's a few good vids for a laugh

Ok now I can go to work tomorrow in a better mood...friggin idiots!